AraWeb CRM / For businesses working with customers
Customer records, history, lists and appointments in one system, on a computer or phone. We configure it together around your business.
I will show you the CRM during our call. Then we can activate a 15-day trial together.
AraWeb CRM
Your customers, organised.
A look / At your customers
Customer records
Illustrative example, not a screenshot of the software.
The problem / Every day
You know who they are, but cannot remember what you discussed or when you last spoke.
Between calls and appointments, you realise too late that you needed to call someone back.
A name in a notebook, a number in a chat, a detail on a sheet. Finding everything takes time.
The basic plan / Daily work
We start with how you work today. I configure the useful information with you and help you take the first steps: you do not need to fit your business into an unfamiliar structure.
Each profile holds contact details, notes, visits and spending, with return frequency worked out for you. You get ready-made lists — best clients, new clients, overdue returns, one-time visitors, away for 60 days, birthdays this month — plus lists you save yourself. Export contacts to CSV whenever you want: the data stays yours.
For example: find customers who have not visited for 60 days without searching notebooks and messages.
Follow appointments, bookings and events. If you take online bookings, clients pick from available slots on a page with your name, with no commission: contacts stay in your system. Each venue has rules, seats and manual or automatic confirmation. For evenings, tastings or open days you get a public page with seats left.
For example: marking a customer as arrived adds the visit to their history.
Clients fill in a form from a QR code or link — how they found you, birthday, preferences — and choose whether to receive promotions, with separate consent for WhatsApp, email and SMS. Forms carry no advertising pixels: the data stays yours. Requests from Facebook and Instagram come in automatically. If you already have a list, import it from Excel or CSV with a sample file.
For example: share the form link and find the contact details in the customer record.
Give access to staff and, if needed, to a consultant or agency with the permissions you choose. An agency can have several people from its team work in: you see who logs in and remove one person or the whole agency in one click. Prepare posts and stories in the editorial calendar and approve them before they go out.
For example: your consultant can work with the customers you have granted access to without using your account.
If your business has several locations under the same VAT number, you manage them in one system with shared customers. Filter the calendar and appointments by location, and each location has its own rules, capacity and direct link for online bookings.
For example: a customer books from the link of the nearest location and finds the location and address in the confirmation.
Home shows today's appointments, how many people missed without warning in the last 30 days, who is overdue, and where clients come from. Numbers worked out and explained for you, made for people who never used a CRM. If you use Claude or ChatGPT, you can ask about your clients: who has been away for two months, who to seat on Saturday at 8pm, how to plan New Year's Eve.
For example: in the morning you see who to call back before opening.
The form asks how likely they are to recommend you to a friend, from 0 to 10, plus 1-to-5 scores on areas you choose: cleanliness, kitchen, waiting time. If a client is disappointed, the system creates a Call back task: you win them back with a phone call before they write a bad review. Home shows the average of the last 30 days.
For example: a low score becomes a phone call, not a lost star.
The form records consent for promotions. Sensitive information, such as allergies, requires the customer's explicit consent.
WhatsApp module / Available
Connect your WhatsApp Business number and keep using it from the phone app too. It is the official WhatsApp service: no risk of getting the number blocked, as happens with unofficial tools.
Included in the base plan: no add-on needed.
You pay messages directly to Meta, with your account: no AraWeb top-up. Each business uses its own number and only sees its own data.
Coming next / After the visit, automatically
It does the work of a marketing assistant, from your number, only to clients who consented. Reviews are asked of everyone, never only of happy clients.
Example / Hospitality
Booking reminder
Hi Marco, this is a reminder of your booking at Trattoria da Mario on 18 October at 20:30 for 4 people.
You can confirm or cancel using the buttons below. If you need to change the booking, reply to this message.
Illustrative example. Buttons are not interactive.
Other modules / Coming soon
Start with the features you actually use. These extensions are also coming soon and are not part of the basic plan.
Comparison / Other CRMs
No competitor names: look at the differences that matter when you work with clients.
Price revealed only after the demo
Prices written on the site
Works from one specific device
Works from the browser, on any device
Made for a single industry
Made for every business
Forms with advertising pixels
No pixels on forms
Pricing / No surprises
I show you the CRM during a free call, we discuss its configuration and, if it suits your business, I personally activate your 15-day trial.
Basic plan
15-day trial30 € / month
Or €300 per year, paid upfront: equivalent to €25 per month, saving €60 compared with monthly payments.
Everything included: CRM, WhatsApp and connection with your AI.
Each additional location: €5 a month or €50 a year.
WhatsApp included. Clear prices, written here. No quote after the demo.
Final prices, no VAT (flat-rate scheme).
Industry packages and the AraWeb AI assistant will come later and are not included. Any custom setup work is agreed on based on the business needs; no cost is activated from this page.
Free callQuestions / In brief
No. Use the software in your browser on a computer, tablet or phone.
Yes. Import them from Excel or CSV using a sample file.
Yes. You choose which access to give staff, consultants or agencies. You see who comes in, person by person, and can revoke access immediately.
Yes. Manage all locations under the same VAT number with shared customers. Each additional location costs €5 a month or €50 a year.
Yes. WhatsApp confirmations and reminders are included in the base plan. You pay messages directly to Meta, with your account.
Yes. You can ask your AI about your clients: who has been away for two months, who to call back, how to plan busy evenings or seasons.
Yes. Agencies buy licences for their clients and work on them with their own team, with the business owner's authorisation. Write to me for the reserved terms.
There is a guide inside the software, and you can submit a support request directly from there.
Data / With care
The software is hosted on servers in Germany.
Each business can access only its own information.
Allergies, where relevant, are collected only with the customer's explicit consent.
The forms your clients fill in carry no advertising pixels: their data stays yours.
Only the owner and the people they authorise, from staff to agency, can get in. Any access can be revoked with immediate effect.
Consent to communications is recorded separately for each channel.
After 24 months without contact, a customer's data are anonymised automatically. If a customer asks for deletion, their history remains only as anonymous figures.
Free call / AraWeb CRM
I will show you the CRM and we will work out how to configure it for your business. If it is a good fit, I will personally activate your 15-day trial.